Privacy Policy
Last updated: [date]
This Privacy Policy explains how [onlineplayuk / your company name] (“we”, “us”, “our”) collects, uses and protects your personal data when you use [website URL] and play games on our site. We are the data controller responsible for your personal data and we comply with the UK GDPR and the Data Protection Act 2018.
- Who we are [Company / trading name], [registered address if applicable]. If you have any questions about this policy or your data, contact us at [contact email].
- What information we collect We may collect:
- Account information you provide, such as username, email address and password.
- Game data, such as scores, progress, in-game activity and preferences.
- Technical data, such as IP address, browser type, device information and operating system.
- Usage data, such as which games you play, how long you play and how you interact with the site.
- Communications, such as messages you send us through support or contact forms.
- Payment information, if you make purchases (note: card details are handled by our payment provider and are not stored by us).
- How we use your information We use your data to:
- Create and manage your account.
- Provide, run and improve our games and services.
- Save your progress, scores and settings.
- Respond to your questions and provide support.
- Keep the site secure and prevent fraud or abuse.
- Send you service-related messages and, where you have agreed, marketing.
- Comply with our legal obligations.
- Legal basis for processing We rely on the following legal bases under the UK GDPR:
- Contract: to provide the games and account features you sign up for.
- Legitimate interests: to improve our services, keep the site secure and prevent misuse.
- Consent: for optional cookies and marketing communications, which you can withdraw at any time.
- Legal obligation: where we must process data to comply with the law.
- Cookies and similar technologies We use cookies and similar technologies to make the site work, remember your preferences, and understand how it is used. You can control cookies through our cookie banner and your browser settings. For full details, see our [Cookie Policy / cookie banner]. We use [Google Analytics / none] for analytics; if used, it helps us understand site usage in aggregate.
- Sharing your information We do not sell your personal data. We may share it with:
- Service providers who help us run the site (for example hosting, analytics and payment processing).
- Authorities or regulators where required by law.
- A buyer or successor if our business is sold or reorganised. We require any provider handling your data to protect it and use it only for the purposes we specify.
- International transfers If we transfer your data outside the UK, we make sure appropriate safeguards are in place, such as UK-approved standard contractual clauses or an adequacy decision.
- How long we keep your data We keep your personal data only as long as needed for the purposes described above, or as required by law. Inactive accounts may be deleted after [period].
- Children’s privacy Our site is intended for users aged [age] and over. We do not knowingly collect data from children below this age without appropriate consent. If you believe a child has provided us with personal data, please contact us and we will remove it.
- Your rights Under UK data protection law you have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data in certain circumstances.
- Object to or restrict certain processing.
- Withdraw consent at any time.
- Request a copy of your data in a portable format. To exercise any of these rights, contact us at [contact email]. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
- Security We use appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- Changes to this policy We may update this policy from time to time. We will post the updated version here and change the “last updated” date.
- Contact us If you have any questions about this policy or how we handle your data, contact us at [contact email].
